Delivery Policy
UK Mainland customers (unless stated)
|
Clothing & Personal Accessories |
Home Accessories (small) |
Home Accessories (large) |
Combined Basket |
|
| Local Pick Up (from Wootton, Northampton) |
£FREE |
|||
| Free Delivery on all orders over £100 (Royal Mail Second Class Signed For) |
£FREE |
|||
| Royal Mail Second Class Signed For (Usually 2-3 working days) |
£4.00 |
£5.00 |
£15.00 |
Highest rate |
| Royal Mail Tracked 24 with signature (Usually Next Day (excluding Sundays) if ordered by 12 noon) |
£6.00 |
£8.00 |
£18.00 |
Highest rate |
| International Standard (Usually 3-5 working days to Europe and 6-7 working days to Rest of World) |
£12.00 |
£14.00 |
£24.00 |
Highest rate |
Orders received by 12 noon Monday-Friday will normally be dispatched the same day.
Orders received after 12 noon, will be sent the next working day.
In the rare event we are unable to meet these shipment deadlines we will endeavour to deliver your products as soon as possible.
We will always do our best to follow our Delivery Policy but due to the fact deliveries are carried out by a third party we are not in a position to thereafter guarantee delivery times.
Returns Policy
We hope you are delighted with our products and service, but if you are in any way dissatisfied you have 14 days from receipt to return your products for a full refund.
Please ensure any items you are returning are in their ORIGINAL CONDITION with ALL TAGS still attached. Please post any returns to us using the Post Office’s Recorded Delivery service as Zuche Boutique cannot accept responsibility for any items lost in transit. Unfortunately Zuche Boutique cannot refund postage costs unless you are returning faulty goods.
Send your returns to:-
Zuche Boutique
11 Chariot Road
Wootton
Northamptonshire
NN4 6JP
Please include a note with your order reference to ensure we can identify your order.
On receipt of your goods we will process a refund via your original payment mechanism and email you to confirm. Please allow 14 days from retuning your goods for your refund to be processed.
We reserve the right to refuse refund should goods not be returned in the required condition (see above).
Faulty Goods
We pride ourselves on providing products of the highest quality. However, sometimes mistakes do happen so if you do receive a faulty product please contact us and we will put it right.